TTEC Holdings, Inc. financial statements

Income statement, balance sheet and cash flow statement for the last 10 fiscal years, taken from the XBRL data TTEC Holdings, Inc. files with the SEC in its annual reports.

In USD millions, except per-share amounts. Outflows in the cash flow statement are negative.

Income statement

	FY2016	FY2017	FY2018	FY2019	FY2020	FY2021	FY2022	FY2023	FY2024	FY2025
Revenue	1,275	1,477	1,509	1,644	1,949	2,273	2,444	2,463	2,208	2,137
Cost of revenue		1,110	1,158	1,243	1,453	1,704	1,857	1,933	1,736	1,671
Gross profit		367	351	401	497	569	587	530	472	466
Selling, general and administrative	176	182	182	203	204	240	287	291	293	280
Operating income	52.8	100	92.1	124	205	217	169	118	-174	-117
Interest expense	7.94	13.7	28.7	19.1	17.5	12.4	36.1	78.3	84.3	71.7
Interest income	1.23	2.84	4.48	1.91	1.66	0.76	1.81	5.15	2.73	9.37
Other non-operating income	-2.45	-11.6	-35.8	-13.3	-34.4	-9.31	-24.1	-77.3	-63	-53.1
Pre-tax income	50.3	88.9	56.2	110	170	208	144	40.7	-237	-170
Income tax	12.9	78.1	16.5	25.7	40.9	49.7	27.1	22.5	74.1	14.8
Net income to minority interests	3.76	3.56	3.94	7.57	10.7	17.2	14.1	9.84	10.3	7.39
Net income	33.7	7.26	35.8	77.2	119	141	103	8.43	-321	-192
EBITDA	121	165	161	193	284	314	280	219	-75.6	-27.4
EPS, basic	0.71	0.16	0.78	1.66	2.54	3.01	2.19	0.18	-6.74	-3.99
EPS, diluted	0.71	0.16	0.77	1.65	2.52	2.97	2.18	0.18	-6.74	-3.99
Shares, basic (weighted)	47.4	45.8	46.1	46.4	46.6	46.9	47.1	47.3	47.6	48.2
Shares, diluted (weighted)	47.7	46.4	46.4	46.8	47	47.4	47.3	47.4	47.6	48.2
Dividend per share	0.39	0.47	0.55	0.62	2.88	0.90	1.02	1.04	0.06

Balance sheet

	FY2016	FY2017	FY2018	FY2019	FY2020	FY2021	FY2022	FY2023	FY2024	FY2025
Cash and equivalents	55.3	74.4	78.2	82.4	133	158	153	173	85	82.9
Receivables	301	392	351	331	378	357	418	395	453	456
Other current assets	59.9	64	61.8	96.3	105	134	133	95.1	92.9	124
Total current assets	434	541	526	550	657	698	750	681	652	673
Property, plant and equipment	151	163	162	177	179	168	183	191	132	112
Lease right-of-use assets				151	121	90.2	92.4	122	91.3	86.1
Goodwill	133	210	205	302	364	739	808	809	571	369
Intangible assets	25.6	92.1	80.9	116	112	212	234	198	165	134
Other non-current assets	47.5	59.2	65.4	69	69.4	77.3	67.7	102	101	110
Total assets	846	1,079	1,055	1,377	1,516	1,997	2,154	2,186	1,753	1,499
Accounts payable	38.2	46.4	59.4	64.4	66.7	70.4	93.9	96.6	84.2	72.6
Accrued liabilities	14.8	19	16	79.2	55.9	63.4	34.5	32.2	22.6	19.7
Deferred revenue	23.3	21.7	44.9	39.4	40	95.6	87.8	81.2	64.8	58.8
Total current liabilities	180	202	235	363	396	444	411	403	354	356
Lease liabilities				127	98.3	64.4	69.6	96.8	71	61.2
Other non-current liabilities	71.7	95.2	127	79.6	96.2	79.8	66.3	72.1	67.9	62.8
Total liabilities	484	716	702	896	1,006	1,402	1,520	1,570	1,485	1,386
Paid-in capital	349	352	354	356	360	361	368	407	420	432
Retained earnings	736	722	726	773	757	856	911	870	547	354
Treasury stock	-603	-616	-610	-605	-601	-597	-593	-590	-585	-585
Other comprehensive income	-127	-102	-125	-106	-72.2	-98.4	-126	-89.9	-132	-107
Minority interests	6.98	6.98	7.68	13.2	13.1	15.8	18.2	16.9	17.9	17.8
Total equity	362	363	353	432	458	538	578	616	268	113
Total liabilities and equity	846	1,079	1,055	1,377	1,516	1,997	2,154	2,186	1,753	1,499
Shares outstanding	46.1	45.9	46.2	46.5	46.7	47	47.2	47.4	47.7	48.6

Cash flow statement

	FY2016	FY2017	FY2018	FY2019	FY2020	FY2021	FY2022	FY2023	FY2024	FY2025
Net income	37.4	10.8	39.8	84.7	129	158	117	18.3	-311	-185
Depreciation and amortization	68.7	64.5	69.2	69.1	78.9	96.7	112	101	98	89.8
Stock-based compensation	9.77	11.9	12.1	12.8	12.5	16.4	17.6	22.1	18.7	13.4
Deferred income tax	-1.58	16.8	-7.98	-1.38	-5.19	0.83	-11	-7.53	58.5	-17.2
Change in receivables	-7.86	-59.3	30	29.6	-40.6	40.2	-74.6	22.4	-66.3	1.64
Change in payables	-19.1	19	11.7	97.3	76.7	-17.2	-12.7	9.52	-43.2	25.1
Cash from operations	112	113	168	238	272	251	137	145	-58.8	121
Capital expenditures	-50.8	-52	-43.5	-60.8	-59.8	-60.4	-84	-67.8	-45.2	-38.1
Acquisitions	-46.5	-116	-2.03	-102	-52.7	-482	-142	0	0
Purchases of investments	-3.18	-1.38	-2.12	0	0
Cash from investing	-100	-169	-47.6	-163	-112	-542	-226	-67.6	0.48	-33.6
Stock issued	0.37	2.15	0.21	0	0
Share buybacks	-74.7	-18.3	0	0
Dividends paid	-18.3	-21.5	-25.3	-28.7	-135	-42.2	-48.1	-49.2	-2.85	0
Cash from financing	-1.61	71.6	-102	-47.4	-112	320	89	-68.2	-38.3	-83.3
Exchange rate effect	-14.9	3.43	-14.9	-0.41	6.16	-7.29
Net change in cash	-5.04	19.2	3.8	27.4	53.4	21.7	-13.6	6.84	-88.9	-2.09
Free cash flow	61	61.2	125	177	212	191	53	76.9	-104	83
Interest paid	6.98	11.7	17.5	13.1	10.2	11.2	35	77.2	82.1	69
Income taxes paid	19.7	18.8	40	36.3	47.8	71.4	42.6	46.1	43.6	19.5

Key metrics

Worked out from the statements above. Latest values use the trailing twelve months to June 30, 2026; growth uses fiscal years. Valuation uses the share price of $1.23 on September 25, 2026.

Profitability

Metric	Value	How it is calculated
Gross margin	21.5%	Gross profit / revenue.
Operating margin	-6.4%	Operating income / revenue.
EBITDA margin	-2.2%	EBITDA (operating income + depreciation and amortization) / revenue.
Pre-tax margin	-9.2%	Pre-tax income / revenue.
Net margin	-10.2%	Net income / revenue.
FCF margin	2.0%	Free cash flow (cash from operations - capital expenditures) / revenue.
Operating cash flow margin	4.2%	Cash from operations / revenue.
Return on assets (ROA)	-15.2%	Net income / average total assets.
SG&A / revenue	13.1%	Selling, general and administrative expense / revenue.
Stock-based pay / revenue	0.5%	Stock-based compensation (from the cash flow statement) / revenue.
Capex / revenue	2.2%	Capital expenditures / revenue.
D&A / revenue	4.2%	Depreciation and amortization / revenue.

Growth

Metric	Value	How it is calculated
Revenue growth, 1y	-3.2%	Revenue vs the same period a year earlier. Only from a positive base.
Revenue CAGR, 3y	-4.4%	Compound annual growth of revenue over 3 fiscal years: (end / start)^(1/3) - 1. Only when both values are positive.
Revenue CAGR, 5y	1.9%	Compound annual growth of revenue over 5 fiscal years: (end / start)^(1/5) - 1. Only when both values are positive.
Gross profit growth, 1y	-1.2%	Gross profit vs the same period a year earlier. Only from a positive base.
Gross profit CAGR, 3y	-7.4%	Compound annual growth of gross profit over 3 fiscal years: (end / start)^(1/3) - 1. Only when both values are positive.
Gross profit CAGR, 5y	-1.3%	Compound annual growth of gross profit over 5 fiscal years: (end / start)^(1/5) - 1. Only when both values are positive.
Operating cash flow CAGR, 3y	-4.0%	Compound annual growth of operating cash flow over 3 fiscal years: (end / start)^(1/3) - 1. Only when both values are positive.
Operating cash flow CAGR, 5y	-14.9%	Compound annual growth of operating cash flow over 5 fiscal years: (end / start)^(1/5) - 1. Only when both values are positive.
Free cash flow CAGR, 3y	16.1%	Compound annual growth of free cash flow over 3 fiscal years: (end / start)^(1/3) - 1. Only when both values are positive.
Free cash flow CAGR, 5y	-17.1%	Compound annual growth of free cash flow over 5 fiscal years: (end / start)^(1/5) - 1. Only when both values are positive.
Total assets growth, 1y	-14.5%	Total assets vs the same period a year earlier. Only from a positive base.
Total assets CAGR, 3y	-11.4%	Compound annual growth of total assets over 3 fiscal years: (end / start)^(1/3) - 1. Only when both values are positive.
Total assets CAGR, 5y	-0.2%	Compound annual growth of total assets over 5 fiscal years: (end / start)^(1/5) - 1. Only when both values are positive.
Share count change, 1y	1.3%	Change in diluted weighted shares vs a year earlier. Negative means buybacks shrank the share count; positive means dilution.
Share count change per year, 3y	0.6%	Change in diluted weighted shares, per year over 3 years. Negative means buybacks shrank the share count; positive means dilution.
Share count change per year, 5y	0.5%	Change in diluted weighted shares, per year over 5 years. Negative means buybacks shrank the share count; positive means dilution.

Balance sheet health

Metric	Value	How it is calculated
Current ratio	1.87x	Current assets / current liabilities.
Quick ratio	1.54x	(Cash + short-term investments + receivables) / current liabilities.
Cash ratio	0.30x	(Cash + short-term investments) / current liabilities.
Liabilities / assets	93.4%	Total liabilities / total assets.
Interest coverage	-1.94x	Operating income / interest expense.
Working capital	$274.9M	Current assets - current liabilities.
Goodwill and intangibles / assets	26.8%	(Goodwill + intangible assets) / total assets.

Efficiency

Metric	Value	How it is calculated
Asset turnover	1.49x	Revenue / average total assets.
Fixed asset turnover	19.5x	Revenue / average property, plant and equipment.
Receivables turnover	5.15x	Revenue / average receivables.
Days sales outstanding	71 days	365 x average receivables / revenue.
Days payables	15 days	365 x average accounts payable / cost of revenue.
Capex / operating cash flow	52.0%	Capital expenditures / cash from operations, when that is positive.

Per share

Metric	Value	How it is calculated
EPS, diluted	-$4.27	Net income per diluted share, as reported (split-adjusted). Over the last twelve months: the four quarters summed, or net income / latest diluted shares when a quarter has no reported EPS.
Revenue per share	$41.76	Revenue / diluted weighted shares.
FCF per share	$0.84	Free cash flow / diluted weighted shares.
Operating cash flow per share	$1.75	Cash from operations / diluted weighted shares.
Cash per share	$1.91	(Cash + short-term investments) / shares outstanding.

Valuation

Metric	Value	How it is calculated
Market cap	$60.6M	Share price x shares outstanding.
Enterprise value	-$33.2M	Market cap + total debt - cash - short-term investments.
P/S	0.03x	Market cap / revenue.
P/FCF	1.48x	Market cap / free cash flow. Only when free cash flow is positive.
P/OCF	0.71x	Market cap / cash from operations, when positive.
FCF yield	67.8%	Free cash flow / market cap.
Earnings yield	-344.4%	Net income / market cap (the inverse of P/E).

What was TTEC Holdings, Inc.'s revenue in fiscal 2025?

TTEC Holdings, Inc. reported revenue of $2.14B for fiscal 2025, 3.2% lower than the year before.

Was TTEC Holdings, Inc. profitable in fiscal 2025?

No. It reported a net loss of $192.5M.

How much free cash flow did TTEC Holdings, Inc. generate in fiscal 2025?

Cash from operations of $121.1M minus capital expenditures of $38.1M left free cash flow of $83.0M.

Source: SEC EDGAR XBRL company facts. Where a company tags only year-to-date figures, quarters are worked out as differences. Where a line is not tagged it is left empty, never estimated.

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